LHM Industrial Supplies, LLC
Our service is measured by your success!
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Information

Welcome to the LHM information page.  The intent of this page is to pass along information to all of our current and potential customers in a well presented and time efficient manner.  On this page you will find our Mission Statement and Terms of Service. 

 
Mission Statement

* To provide to our customers the highest level of quality materials and services at fair and market competitive prices.

* To ensure the longevity of our company through repeat and referral business achieved by customer satisfaction in all areas including timeliness, attention to detail and service-minded attitudes.

* To maintain the highest levels of professionalism, integrity, honesty and fairness in our relationships with our suppliers, employees, professional associates and customers.

 
Terms of Service

Methods Of Payment

We accept Visa, MasterCard, Discover (at this time we do not accept American Express), Company Check (we do not accept personal checks), open account (Net 30 terms with completed, signed and approved credit application) and cash.

 

Lead Times

Lead times will vary dependant upon request of product.  We maintain a limited local inventory with the ability to customize our stock to meet our customer's exact needs.  This allows us to keep our overhead low and pass on the lowest cost of goods to our customers.  We purchase direct from manufactures and manufactures reps.  Typical lead times run 3-5 days.  Shipping charges will apply when applicable.

 

Returns

We will accept returns provided you contact us within 30 days of the purchase and obtain an RGA (return goods authorization) from our customer service department.  There will be a 25% restock fee for all returned product unless otherwise specified.  Custom products or special orders are non returnable and will be advised prior to submitting order.

 

Misc. Fees

We do not charge any fees for any of our services such as product sourcing or material management.  We also do not charge any handling or delivery fees.  The shipping charges are passed along as we are charged for them at the exact rate we are charged.  There is a $50.00 returned check fee on all checks returned to us from the bank for NSF.

 

Your Account Information

We handle all information that you provide as confidential information. We never sell or give out any data that you provide. Information that you provide is only used by us to identify you as a customer of LHM Industrial Supplies, LLC and for making your experience with LHM Industrial Supplies, LLC better.

 

Credit Application Information

If you would like to apply for an account with LHM Industrial Supplies, LLC, please contact us to obtain a copy of our credit application Fax completed application to the Accounts Receivable department for consideration at 1-888-897-0238 or e-mail it to lhm.sales@gmail.com

 

 If your company is tax exempt we are required to maintain a signed and completed copy of your Florida Tax Exemption Certificate on file so please include a completed and signed copy of your Florida Tax Exemption Certificate with your initial order.